Job Description: Sales Associate - NORM

Company Overview:

We are a dynamic and innovative new all natural & organic company that is redefining beauty and skincare. Our mission is to provide high-quality, cruelty-free products that empower our customers to express their individuality and enhance their natural beauty. As a Sales Associate, you will play a crucial role in introducing our brand to the world and creating exceptional customer experiences.

Position Summary:

We are seeking a motivated and customer-focused Sales Associate to join our growing team. In this role, you will be responsible for driving sales, providing exceptional customer service, and promoting our unique range of cosmetic products. As a brand ambassador, you will contribute to building a loyal customer base and representing our values in the beauty industry.

Responsibilities:

• Greet customers warmly and provide them with product information and demonstrations.

• Engage customers in meaningful conversations to understand their beauty needs and preferences.

• Recommend products based on individual customer requirements and educate them about the benefits and features of our products.

• Perform skincare consultations and applications to showcase our products and inspire customers' confidence.

• Maintain a deep understanding of our product line, including ingredients, uses, and application techniques.

• Keep the store environment clean, organized, and visually appealing to enhance the shopping experience.

• Process customer transactions accurately and efficiently using our point-of-sale system.

• Meet and exceed individual and team sales targets by actively upselling and cross-selling products.

• Participate in ongoing product training sessions to stay up-to-date with new launches and industry trends.

• Collaborate with team members to achieve store goals and create a positive and supportive work environment.

• Assist in inventory management, restocking shelves, and monitoring product levels.

• Actively seek opportunities to build customer relationships and loyalty through follow-up and personalized recommendations.

• Handle customer inquiries, concerns, and returns in a professional and empathetic manner.

• Contribute to visual merchandising efforts to ensure our products are presented attractively.

Qualifications:

• High school diploma or equivalent; additional education in cosmetology or related field is a plus.

• Proven experience in a retail or customer service role, preferably in the cosmetics or beauty industry.

• Passion for cosmetics and skincare, with a strong ability to convey product knowledge to customers.

• Exceptional interpersonal and communication skills.

• Skincare application skills and a keen eye for detail.

• Positive and enthusiastic attitude with a genuine passion for helping customers feel confident and beautiful.

• Ability to work a flexible schedule, including weekends and holidays.

• Proficiency in using point-of-sale systems and basic computer applications.

• Strong multitasking abilities and the capacity to thrive in a fast-paced environment.

• Reliable and punctual with a strong work ethic.

• Team player who can also work independently to achieve sales and service goals.

Benefits:

• Competitive hourly wage with opportunities for commission and bonuses.

• Employee discounts on our cosmetic products.

• Ongoing training and development to enhance product knowledge and customer service skills.

• Positive and inclusive work environment that values diversity.

• Opportunities for career growth and advancement within our expanding company.

If you are passionate about cosmetics, customer service, and contributing to the success of a new and exciting beauty brand, we encourage you to apply for the Sales Associate position. Join us in shaping the future of the cosmetics industry and making a difference in people's lives through the power of beauty.