Junior Account Manager
About AfriDish: AfriDish is a pioneering technology platform dedicated to empowering African food businesses in Canada. We aim to bridge the gap between these businesses and their customers through innovative e-commerce and CRM solutions.
Role Overview: AfriDish seeks a dynamic and enthusiastic Junior Account Manager to join our team for an internship or volunteer opportunity. This role is ideal for individuals passionate about the intersection of technology, culture, and business, focusing on supporting African culinary experiences.
- Customer Relationship Management: Assist in building and maintaining positive relationships with African food businesses registered on the AfriDish platform. Respond to inquiries, gather feedback, and address concerns to ensure a positive user experience.
- Account Support: Provide support to businesses in utilizing AfriDish's digital tools for effective business management. Offer guidance on optimizing product listings, promotions, and overall online presence.
- Data Entry and Analysis: Assist in data entry and analysis related to user interactions, sales trends, and platform performance. Contribute to generating insights to enhance the overall user experience.
- Communication: Collaborate with the marketing team to create engaging content for businesses on the platform. Facilitate communication between AfriDish and registered businesses through various channels.
- Currently pursuing or recently graduated with a degree in Business, Marketing, or a related field.
- Passion for the African culinary industry and technology.
- Strong communication and interpersonal skills.
- Detail-oriented with a proactive and positive attitude.
- Opportunity to work with a dynamic startup at the intersection of technology and culture.
- Hands-on experience in account management and customer relations.
- Mentorship and guidance from experienced professionals in the industry.
- Equity Options
If you are eager to contribute to the growth of African food businesses in Canada and gain valuable experience, we invite you to join AfriDish on this exciting journey. Apply today .